Technology
RetellAI
RetellAI is the developer platform for building, deploying, and monitoring human-like AI voice agents with an industry-leading 800ms response latency.
RetellAI provides the core API and platform for creating production-ready, conversational AI voice agents: this is not a basic IVR. The technology uses a proprietary turn-taking model, enabling near real-time, human-like interactions with a proven 800ms latency, even handling interruptions seamlessly. Developers integrate these agents to execute complex tasks (e.g., appointment scheduling, lead qualification) across multiple channels: web, mobile, and telephony systems like Twilio. The platform supports LLMs (like GPT and Claude), offers comprehensive monitoring, and maintains enterprise-grade compliance (HIPAA, SOC 2 Type II) for immediate, high-quality customer automation.
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