Salesforce

Salesforce is the world's #1 AI Customer Relationship Management (CRM) platform, unifying customer data across sales, service, and marketing.

Salesforce pioneered cloud-based CRM in 1999 and remains the market leader, holding a significant share (e.g., 19.8% of the total CRM market) that surpasses major competitors combined. The platform, known as Customer 360, provides a single, unified view of the customer across core products like Sales Cloud, Service Cloud, and Marketing Cloud. This ecosystem leverages trusted AI (Einstein) and data to automate workflows, boost productivity, and drive growth for companies of all sizes: It’s the essential technology for building and managing every customer relationship.

https://www.salesforce.com/