NLP

Natural Language Processing (NLP) is the AI subfield that teaches computers to interpret, manipulate, and generate human language, powering critical applications like Siri, Google Translate, and enterprise sentiment analysis.

NLP is the core technology bridging human communication and machine intelligence: it combines computational linguistics with deep learning models to process text and speech. The process starts with tokenization (parsing language into elemental pieces), followed by syntactic and semantic analysis to determine structure, context, and intent. This capability is leveraged for high-value tasks, including automating customer service via conversational AI, performing real-time sentiment analysis on millions of data points, and enabling machine translation across dozens of languages. Enterprises using NLP have reported significant gains, such as achieving a 383% ROI over three years by streamlining operational workflows.

https://www.ibm.com/products/natural-language-understanding